Privacy Policy

Who We Are

System That Sells ("we," "our," or "us") is operated by Rohit Thakur doing business as Rohit Thakur. Our website address is: https://systemthatsells.com

We respect your privacy. This policy explains how we collect, use, and protect your information when you use our website and services.

Information We Collect

Information You Give Us

• Contact Information: Name, email address, phone number
• Payment Information: Billing details (processed securely through Razorpay)
• Business Information: Company details, revenue, business challenges
• Communication Records: Support tickets, emails, chat messages

Information We Collect Automatically

• Usage Data: Pages visited, time spent, clicks, downloads
• Device Information: IP address, browser type, operating system
• Cookies: Session data, preferences, analytics (see Cookie Policy below)

How We Use Your Information

Primary Uses

• Service Delivery: Provide AI Brain Cloning and automation services
• Communication: Send updates, support responses, and service-related emails
• Payment Processing: Handle transactions through Razorpay
• Improvement: Enhance our services based on usage patterns

Marketing Communications

• Educational Content: Strategic insights, case studies, methodology updates
• Service Announcements: New features, offers, important updates
• Promotional Materials: Special offers for existing clients only

Information Sharing

We Share Information With:

• Payment Processors: Razorpay (for transaction processing)
• Service Providers: Analytics, email delivery, customer support tools
• Legal Requirements: When required by law or to protect our rights

We NEVER:

• Sell your personal information
• Share client business details with competitors
• Use your data for purposes beyond our stated services

Data Security

Protection Measures

• Encryption: All sensitive data encrypted in transit and at rest
• Access Controls: Limited team access on need-to-know basis
• Regular Audits: Security reviews and updates
• Secure Payments: All transactions processed through PCI-compliant Razorpay

Your Responsibility

• Use strong passwords
• Keep login credentials private
• Report suspicious activity immediately

Your Rights

You Have the Right To:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request removal of your data (subject to legal requirements)
• Portability: Receive your data in a portable format
• Objection: Opt-out of marketing communications

How to Exercise Your Rights

Email us at: [email protected]
Include: Your name, email, and specific request

Response Time: Within 30 days of verified request

Cookies Policy

What We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Google Analytics for usage insights
• Preference Cookies: Remember your settings and choices

Your Control

You can disable cookies through your browser settings. Note: This may affect website functionality.

Third-Party Services

Payment Processing

Razorpay: Handles all payment transactions securely. Review their privacy policy at razorpay.com/privacy

Analytics

Google Analytics: Tracks website usage. Review their privacy policy at policies.google.com/privacy

Email Services

Email Platform: Manages our communications. Data processed according to their privacy standards.

Data Retention

How Long We Keep Data

• Client Data: Duration of service relationship + 7 years (legal requirement)
• Marketing Data: Until you unsubscribe + 2 years
• Support Data: 5 years from last interaction
• Analytics Data: 26 months (Google Analytics default)

Deletion Process

Data permanently deleted according to our retention schedule unless legal requirements mandate longer retention.

International Data Transfers

Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers.

Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this privacy policy periodically. Material changes will be notified via:

• Email to active clients
• Website notification
• Updated "Last Modified" date

Continued use of our services constitutes acceptance of any changes.

This privacy policy is designed to comply with applicable privacy laws including GDPR, CCPA, and Indian data protection regulations. For specific legal advice, consult with a qualified attorney.