Refund Policy

Our Refund Philosophy

This isn't a course you might watch someday. This isn't theoretical knowledge you need to figure out how to apply. We install working systems, provide dedicated support, and deliver immediate value.

Our pricing reflects the immediate delivery of strategic intelligence, working systems, and dedicated team allocation — not future potential.

Refund Policy by Service

AI Brain Cloner ($97)

Eligible for Refund IF:

• We fail to deliver your AI Brain Clone system within 48 hours
• Technical failure prevents system installation
• We cannot extract your strategic intelligence due to our process failure

NOT Eligible for Refund:

• Subjective dissatisfaction with voice or style
• "This doesn't sound exactly like me" (AI cloning has inherent limitations)
• Buyer's remorse or changed mind
• Failure to provide required information for brain clone creation
• Comparison to other AI tools or services

AI Authority Builder ($297/month × 3 months)

Why: This is a 12-week structured implementation with immediate content calendar delivery, ongoing AI optimization, and dedicated support allocation.

First 7 Days Only:

• Full refund if we fail to deliver initial content systems
• Technical failure preventing access to core deliverables
• Our inability to customize system to your business

After 7 Days: No refunds. Service value has been delivered and team resources allocated.

DFY AI Empire ($4,997 - $9,997)

Why: Immediate team allocation, strategic audit initiation, and custom system development begin within 24 hours of payment.

Team allocation and strategic planning cannot be "returned."

Investment Protection: Instead of refunds, we provide performance guarantees with extended service until targets are met.

What Qualifies as "Technical Failure"

Valid Technical Issues:

• System completely non-functional due to our error
• Inability to access delivered materials due to our platform issues
• Complete failure to deliver promised core components
• Our team unable to complete service due to internal process breakdown

NOT Technical Failures:

• Learning curve or complexity of implementation
• Subjective quality preferences
• Market conditions affecting results
• Your lack of time or resources to implement
• Platform changes by third-parties (Facebook, LinkedIn, etc.)
• AI limitations that are industry-standard

Performance Guarantees (Not Refunds)

DFY AI Empire Guarantees:

Revenue Multiplication Guarantee:

• If we don't increase monthly revenue by $5,000+ within 120 days
• Resolution: Extended service until target achieved (no cash refund)

Time Freedom Guarantee:

• If you don't save 4+ hours daily within 90 days
• Resolution: Process optimization until target achieved

Authority Building Guarantee:

• If authority positioning doesn't measurably improve within 60 days
• Resolution: Extended positioning work until improvement achieved

Guarantee Conditions:

• Full Participation: Complete all implementation steps
• Timely Response: Reply to team communications within 48 hours
• Good Faith: Genuinely attempt to implement recommendations
• Documentation: Provide evidence of implementation efforts

Refund Request Process

Step 1: Direct Communication

Email: [email protected]

Include:

• Order number and purchase date
• Specific technical failure description
• Evidence of implementation attempts (for applicable services)
• Detailed explanation of qualifying issue

Step 2: Review Period

• Timeline: 5-7 business days for review
• Investigation: Technical verification of claimed issues
• Communication: Status updates during review

Step 3: Resolution

If Approved:

• Processing time: 10-14 business days
• Refund to original payment method via Razorpay
• Service access terminated immediately

If Denied:

• Detailed explanation of decision
• Alternative resolution options where applicable
• Appeal process information

What We Do Instead of Refunds

Extended Service Guarantee

For DFY AI Empire clients who don't hit guaranteed metrics, we provide:

• Additional months of service at no charge
• Enhanced team allocation and attention
• Process optimization and strategy refinement
• Continued work until targets are achieved

Service Credit System

For technical issues that don't qualify for full refunds:

• Service credits for future purchases
• Bonus implementation sessions
• Enhanced support allocation

Non-Eligible Refund Scenarios

Buyer's Remorse

• Changed mind after purchase
• Found alternative solution
• Budget constraints after purchase
• Comparison shopping after purchase

Implementation Challenges

• Lack of time to implement
• Difficulty understanding instructions
• Need for additional training beyond scope
• Complexity of your specific business situation

External Factors

• Market changes affecting your industry
• Platform policy changes (social media, advertising)
• Economic conditions impacting your business
• Competitive landscape shifts

Subjective Dissatisfaction

• "This isn't what I expected" (when service delivered as described)
• Style or approach preferences
• Wanting different methodology
• Comparison to other service providers

Bottom Line

We price our services based on immediate value delivery and dedicated team allocation. We don't compete on price — we compete on results.

If you're looking for a money-back guarantee on business growth, we're not the right fit. If you want working systems installed by people who guarantee their delivery, that's exactly what we do.